At This Way Support, we believe every person deserves care that reflects their individuality, values and aspirations. We proudly welcome participants from all walks of life and design every stay to be safe, supportive and comfortable. Our newly designed facilities have been created with wellbeing in mind – featuring open outdoor courtyards, relaxing hammocks, quiet spaces to unwind and close proximity to local amenities. Each facility also includes the use of a late model car, making community access and outings easier than ever. Whether you are with us for the long term, a short stay, an emergency placement, or a holiday, our environments are built to support both independence and joy.
24/7
24/7 professional support staff providing safety, consistency, and peace of mind.
Purpose built
Purpose-built facilities with outdoor courtyards, hammocks, and quiet spaces to relax.
Transportation
Late-model vehicles included, making community access and outings simple and stress-free.
Flexible
Flexible stay options – long term, short term, emergency, and specialised holidays.
Inclusive
Inclusive environments welcoming participants from all walks of life and abilities.
Services We Offer.
Short term
This Way Support’s respite care gave our family a much-needed break while ensuring our loved one received the best possible care.
As an NDIS participant, I was impressed by This Way Support’s personalised approach and their understanding of my unique needs
Compliance and Quality Assurance
At This Way Support, your safety and wellbeing are our highest priorities. We are a fully certified and NDIS registered provider, operating in strict alignment with the NDIS Practice Standards and safeguarding requirements. All staff are trained in behaviour support, incident management, emergency response and participant rights to ensure the highest standard of care. Our services are regularly reviewed and audited to guarantee transparency, accountability and quality at every level.
Reach Out Today!
If you require services on a public holiday, overnight services or live-in services, please call 0450431717 to discuss.
Frequently asked questions
What types of support does This Way Support provide under the NDIS?
This Way Support offers a range of services funded by the NDIS, including personal care, community participation, short-term and long-term accommodation, and emergency stays. We tailor our support to meet the unique needs and goals of each individual, ensuring high-quality and personalised care.
How can I apply for NDIS funding and what are the eligibility criteria?
To apply for NDIS funding, you must be under 65 years old, an Australian citizen or permanent resident, and have a permanent disability that significantly impacts your daily life. The application process involves submitting relevant medical documentation and an assessment of your support needs.
What should I do if I have a complaint about my NDIS support services?
If you have a complaint about your NDIS support services, you can contact the NDIS Quality and Safeguards Commission. They handle complaints related to the safety and quality of NDIS services. Complaints can be made via phone, online form, or through the National Relay Service.
How does This Way Support ensure the quality of its services?
This Way Support adheres to the highest standards of care by regularly training our staff, conducting thorough background checks, and maintaining transparent communication with clients and their families. We continuously monitor and evaluate our services to ensure they meet the needs and expectations of our clients.
Can I receive support from This Way Support if I have my NDIS plan managed by someone else?
Yes, This Way Support can provide services regardless of how your NDIS plan is managed. Whether your plan is NDIA-managed, plan-managed, or self-managed, we can work with your plan manager to ensure you receive the support you need.